Your Privacy Matters.

Northline Systems ("Northline," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit northlinesystem.com (the "Site") or use any of our services.

By using our Site, submitting a form, or communicating with us via chat, email, or SMS, you agree to this Privacy Policy.

We collect information that you voluntarily provide when you interact with Northline, including:

• Contact form submissions: name, email, company, phone number (if provided), and the contents of your message.
• Demo requests: name, business name, email, phone, preferred date and time, and any notes you provide.
• Chat widget conversations: messages, contact details, and consent records exchanged through our website chat.
• Automatically collected data: basic technical information such as browser type, device, IP address, and pages visited (used solely for site analytics and security).

We use the information you provide to:

• Provide and deliver our services.
• Respond to inquiries, support requests, and demo bookings.
• Schedule appointments, consultations, and follow-ups.
• Send SMS communications related to your inquiry, booking confirmations, appointment reminders, and service updates — only when you have given consent.
• Improve our website, offerings, and customer experience.

Northline does not sell, rent, or trade your personal information. We may share information only as follows:

• Service providers: trusted vendors who help us operate the business (e.g., email delivery, SMS messaging platforms, CRM, calendar scheduling, hosting). These providers are contractually bound to protect your information and only use it on our behalf.
• Legal compliance: when required by law, regulation, subpoena, or to protect the rights, safety, and security of Northline, our customers, or others.

We do not share, sell, or transfer mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

We retain your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information at any time by emailing us.

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing or SMS communications at any time.

To exercise these rights, email lucasking@northlinesystem.com.

Our services are intended for business customers and are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last Updated" date below will always reflect the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.